Frequently Asked Questions

Please read our FAQ before sending us a message.

Will I receive a tracking code

We use the services of PostNL, this includes a Track & Trace code.

Will I receive my order on time

We are known to deliver on release date. This was also the case with the PS4.

What if I don't receive my order on the release date

This seems very unlikely to us, if this does occur you will receive a $100 discount on the Playstation 5.

Can I pick up my order?

Unfortunately, this is not possible because we use an external party.

Do you also delivery on weekends?

Yes, we also deliver on weekends!

Can someone else receive my package?

This is possible, but someone must be present at the delivery address.

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